TITLE: Senior Project Manager (Telecom Industry)
LOCATION: US Virtual
PREFERRED LOCATION: Duluth GA or Plano TX
We are NCR, a global tech company—and we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make more than 300 million transactions possible every day.
We’re helping our customers respond to the demand for fast, easy and convenient transactions with intuitive self-service and assisted-service options. Our solutions help businesses around the world increase revenue, build loyalty, reach new customers and lower their costs of operations.
By continually learning about—and pioneering—how the world interacts and transacts, we’re helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY
The Project Manager leads and supports services delivery program and potentially the planning, design, development, and/or support of the implementation of a complete business solution, applying new or advanced technologies. Manages projects, resources and meets client expectations. Has total accountability for the Project success and client communications to include reporting. Responsibilities also include cost management, looking at areas of potential savings as well as revenue growth and business development. The Project Manager has the ability to manage or oversee a recovery project. Responsible for mentoring project team members across reporting lines to include working with technical team members. The Project manager is highly skilled with and performing, planning project start-up, risk planning and mitigation, process project delivery development and documentation. This person must have excellent communication (verbal/written) skills both at the project team level and at the executive client level Manages all aspects of post-sales implementation of project (on-time, within budget, within expectations).
Key Areas of Responsibility include:
Develops Project Binder, which includes Customer Contract, Project Plan, Status Report and Action Items Log
Monitors and controls project
Manages the work of NCR resources, subcontractor personnel, and clients
Manages cost/schedule/resource variances
Performs project status reviews Maintains/expands client relationship
Ensures client expectations are met/exceeded
Establishes client follow-up/monitor process
Conducts final project team review/critique Work Environment
Customer facing – must have excellent communication skills
Team success focus
Works within a project team environment where results will be based on cooperation with and/or influence of others.
Projects are normally within the context of a solution team, internal team, or other NCR business units.
Focuses on results and success, conveying a sense of urgency and driving issues to closure
Meets deadlines and produce high quality work
Optimizes use of available resources
Relates to people in an open, friendly, professional and accepting manner
Shows sincere interest in others and their concerns
Initiates and develops relationships with others
Requires Bachelors in related discipline and 5+ years of experience in project management. Will consider additional industry experience in lieu of degree.
5 years leading projects within Information Technology
5 years experience managing projects in Networking Solution Delivery
Previous Work Experience: Telecommunications and Deployment experience
PMP, PMI, or Agile Scrum Certification
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.